Upskill, Advance, and Digitize with expert BPO solutions in MENA.

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Next Gen BPO - Customer Experience Redefined
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We are the face of leading CX outsourcing and technological advancements in MENA. We make your work easy and trouble-free with agility and efficiency on all ends! The lowest risk value and highest gains to pivot your business to new heights.

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Fuelled by interactions

Create Frictionless Customer Experience

CX Solutions
CX Services

Outsourced Ease - Inhouse
Feels

  • Management Outsourcing
  • Telesales Outsourcing
  • Blended Outsourcing
  • Contact Center Outsourcing
  • Resource Outsourcing
Staff Augmentation
Virtual Staffing

On-Demand BPO solutions
across the MENA region

  • Skilled Professionals
  • Flexible Staffing
  • 24/7 Support
  • Global Reach
  • Reduced Overheads
IT Solutions
IT Services

Your Digital-First
Partner

  • A Suite of Applications
  • Omnichannel CRM
  • Access Management
  • HR Management
  • E - Commerce

Take customer engagement up a notch by tailoring your solution.

We help you rivet your audience’s attention and kick CX into high gear!

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‘We can’t provide the support our customer need - someone needs to step in and take care of this!’
home feat CX Services

Even if you’ve never stepped into the world of outsourcing before, Ibex’s BPO outsourcing services in MENA are always ready to step in and execute your plans

‘Our customers are not satisfied with our support system and it is impacting my business.’
Home feat CX Services

With the best agent workforce, resources, facilities and technology, our top-notch customer service generates a customer base that will keep growing around your brand.

‘I’ve wanted to outsource some of my operations for quite some time, but I don’t want to put my data and my clients at risk’
Home feat CX Services

Out of all the BPO companies in MENA, Ibex holds the most compliance certifications. Our enterprise-grade infrastructure ensures you hit all your targets without a single lapse in security.

Collaborate.

We think happy customers
are the best strategy.

Solve.

You have a customer engagement
challenge to overcome.

Delight.

Together, optimized customer
journeys will be our destination.

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Client success stories and brand equity building

Customer perceptions play a pivotal role in brand growth

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